As a manager, you tackle a wide range of responsibilities. Evaluating your employees' performance arguably counts among the most crucial of your managerial tasks. After all, performance assessment enables you to generate valuable results for your company. This powerful guide shows managers how to develop high-performing employees by making both formal and informal performance assessments and feedback, part of your everyday interactions.

A company's knowledge takes numerous forms, from the learning that individual employees acquire through their daily functions, to the corporate workforce capabilities that produce a competitive advantage. "Managing Knowledge to Fuel Growth" shows managers how to turn knowledge into valuable products, services, and processes - and generate impressive results on the bottom line.

Innovation is vital to every organization's survival, yet few companies get it right. This practical guide debunks common myths that impede innovative success and offers tips and tools that help managers to identify and assess opportunities, choose prospects with high-growth potential, and experiment creatively and execute successfully. "The Results-Driven Manager" series helps time-pressed managers hone and polish the skills they need most. Concise, action-oriented, and packed with invaluable strategies and tools, these timely guides help managers improve their job performance today and give them the edge they need to become the leaders of tomorrow.

Most of a manager's day consists of making decisions--and the quality of those choices affects her career opportunities and the company's bottom line This hands-on guide offers strategies that will help managers: Avoid common decision-making traps Focus on the right data Increase the odds of being right Managers are under increasing pressure to deliver better results faster than the competition. But meeting today's tough challenges requires complete mastery of a full array of management skills, from communicating and coaching to public speaking and managing people. The Results-Driven Manager series is designed to help time-pressed managers hone and polish the skills they need most. Concise, action-oriented, and packed with invaluable strategies and tools, these timely guides will help managers improve their job performance today--and give them the edge they need to become the leaders of tomorrow.

To survive and thrive under today's competitive conditions, companies must constantly formulate effective strategies - and they must execute those strategies flawlessly. Thankfully, mastering the skills needed to define and carry out strategy is possible. And this volume will help you. Learn about the common pitfalls of strategy creation as well as the tools to successfully surmount the challenges.

From how to build and lead an argument to how to deal with difficult adversaries to preserving future relationships, this book will give managers the confidence and the tools to negotiate any issue successfully. It includes fast and actionable tools and strategies for improving critical management skills - culled from Harvard Business School Publishing's respected newsletters - "Harvard Management Update" and "Harvard Management Communication Letter".

Including helpful strategies for finding mentors and networking, boosting personal emotional intelligence, and evaluating future job prospects, managers will find actionable advice for getting and staying on a rewarding career track. This book includes fast and actionable tools and strategies for improving critical management skills - culled from Harvard Business School Publishing's respected newsletters - "Harvard Management Update" and "Harvard Management Communication Letter".

With advice on everything from finding and selecting the right mix of people to avoiding people management pitfalls to creating virtual teams, this is every manager's hands-on guide to boosting productivity through superior team performance. It includes fast and actionable tools and strategies for improving critical management skills - culled from Harvard Business School Publishing's respected newsletters - "Harvard Management Update" and "Harvard Management Communication Letter."

With tips on eye contact, asserting oneself in uncomfortable situations, speaking directly, and giving constructive criticism, this is the essential guide to using the spoken word more effectively. It includes fast and actionable tools and strategies for improving critical management skills - culled from Harvard Business School Publishing's respected newsletters - "Harvard Management Update" and "Harvard Management Communication Letter".

From overcoming "stage fright" to reading and reacting to body language to tackling tough questions and delivering memorable closings, presenters from the novice to the seasoned speaker will find a wealth of advice for giving standout presentations. This book includes fast and actionable tools and strategies for improving critical management skills - culled from Harvard Business School Publishing's respected newsletters - "Harvard Management Update" and "Harvard Management Communication Letter".

Companies today must learn how to forge a more valuable connection with their customers and deliver unprecedented results. In this concise, engaging volume, managers will find the ideas and tools for understanding customers' needs, communicating with customers, and enhancing their loyalty. No matter where you work in your organisation, you can get to know your customers better - and generate valuable results for your company. "Connecting with Your Customers" provides tested strategies for forging positive relationships with customers.

Knowing how to produce effective written communications - proposals, executive summaries, important e-mails - is more crucial than ever for today's managers. In "Written Communications That Inform and Influence", readers will find powerful tools for crafting communications that get results. Experts provide suggestions for structuring your written pieces, striking the right tone and style, and avoiding all-too-common grammar goofs and gaffes. "The Results-Driven Manager" series collects timely articles from "Harvard Management Update" and "Harvard Management Communication Letter" to help senior to middle managers sharpen their skills, increase their effectiveness, and gain a competitive edge. Presented in a concise, accessible format to save managers valuable time, these books offer authoritative insights and techniques for improving job performance and achieving immediate results.