With tips on eye contact, asserting oneself in uncomfortable situations, speaking directly, and giving constructive criticism, this is the essential guide to using the spoken word more effectively. It includes fast and actionable tools and strategies for improving critical management skills - culled from Harvard Business School Publishing's respected newsletters - "Harvard Management Update" and "Harvard Management Communication Letter".
- ISBN10 1591393477
- ISBN13 9781591393474
- Publish Date 11 June 2004
- Publish Status Out of Print
- Out of Print 29 July 2011
- Publish Country US
- Imprint Harvard Business Review Press
- Format Paperback
- Pages 172
- Language English