Companies today must learn how to forge a more valuable connection with their customers and deliver unprecedented results. In this concise, engaging volume, managers will find the ideas and tools for understanding customers' needs, communicating with customers, and enhancing their loyalty. No matter where you work in your organisation, you can get to know your customers better - and generate valuable results for your company. "Connecting with Your Customers" provides tested strategies for forging positive relationships with customers.
- ISBN10 1422103234
- ISBN13 9781422103234
- Publish Date 1 December 2006
- Publish Status Out of Print
- Out of Print 7 April 2011
- Publish Country US
- Imprint Harvard Business Review Press
- Format Paperback
- Pages 192
- Language English