This user-friAndly guide shows how benchmarking is a means of using the best process-management practices to improve results. Ideal for process improvement teams in both large organizations and small companies.
- ISBN10 078795084X
- ISBN13 9780787950842
- Publish Date 23 July 1999 (first published 31 March 1995)
- Publish Status Active
- Publish Country US
- Imprint Pfeiffer
- Format Paperback
- Pages 120
- Language English