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Designed to inform and assist those who have responsibility for or executive control of their organization's foodservice programmes, this resource combines a practical approach with expert advice and pertinent instruction. The material presented is of value irrespective of whether the organization is non-profit or profit-making, has self-operated systems or contractor-managed systems, or is single unit or multi-unit. Included are chapters and exhibits which concentrate on all aspects of programm...

Strategy for Managing Complex Systems demonstrates that management and management theory have strong foundations in systems science, and most specifically in the cybernetics of truly complex organismic, self-organizing, and evolving systems. As Fredmund Malik shows, we live in a world of highly complex systems, many of which are both extremely fragile and extremely powerful. Nevertheless our institutions are ill-equipped to deal with changes in these systems, as we have little knowledge of their...

Entrepreneurship and small business management are two very close and often overlapping disciplines. Entrepreneurship refers to the dynamic process of creating a new business venture. Small business management addresses various issues of organizing and operating a small business. The goal of this textbook is to provide a package covering all of the issues related to business start-up and those arising from running a small business within the Australasian and South-East Asian contexts. The geogra...

`It′s not often that you′ll find an article or book that explains what you need to know in such plain, simple terms. Treasure it′ - Andrew Farrell, Doctoral Researcher, Loughborough University `Entertaining and authoritative without being patronising′ - Professor Chris Hackley, Royal Holloway, University of London `This is a gem of a book from two of the outstanding management researchers of their generation. Easy to read and entertaining, yet rigorous and comprehensive in its approach, this b...

Competitive Intelligence represents a 'formalised' yet continuously evolving process by which the management team assesses the evolution of its industry and the capabilities and behaviour of its current and potential competitors to assist in maintaining or developing a competitive advantage. CI information gained can be used in programs that supplement planning, mergers and acquisitions, restructuring, marketing, pricing, advertising, R&D etc. The CI function can be divided in to two main activi...

In this book, production rules are studied for situations which share some important elements. The most important one is that the products are manufactured according to customer specifications and they will not be manufactured unless they have been ordered. Other elements are the set-ups on the machines, which make a clustering of orders necessary, the backlogging of late orders, a production process with one bottle-neck and a stochastic demand. The purpose is to find a simple production rule, w...

Distribution logistics have been strongly affected by recent economic trends: globalization of markets, deregulation of the European freight traffic, a growing part of just-in-time deliveries and both increased competition and strategic cooperation between all parties involved. The book covers in a systematic way the strategic, tactical and operational planning of distribution systems and processes. It gives an overview of the relevant quantitative models and techniques as well as of application...