Now in its third edition, this is the only outsourcing and offshoring book to offer a broad but coherent guide to the strategy, operations and management of ITO and BPO outsourcing and offshoring, from how to source new relationships to managing business processes in a national and global context.
- ISBN13 9781137437426
- Publish Date 23 January 2015
- Publish Status Out of Print
- Out of Print 11 November 2022
- Publish Country GB
- Imprint Palgrave Macmillan
- Edition 3rd ed. 2015
- Format Hardcover
- Pages 351
- Language English