21 books • 2 series
The Semiotics of Information Systems (Technology, Work and Globalization)
Becoming Strategic with Robotic Process Automation
Robotic Process Automation and Risk Mitigation
Service Automation: Robots and the Future of Work
South Africa’s BPO Service Advantage (Technology, Work and Globalization)
The Handbook of Global Outsourcing and Offshoring 3rd edition
Outsourcing- All You Need To Know
The Handbook of Global Outsourcing and Offshoring
Bricolage, Care and Information
The Practice of Outsourcing
Netsourcing
The Relationship Advantage
Global Information Technology Outsourcing
Information Systems at Work
Developing the IT Scorecard
Strategic Sourcing of Information Systems (John Wiley Series in Information Systems)
New Strategies in I.T. Outsourcing
Business Guide to Outsourcing I.T.
Implementing CRM (John Wiley Series in Information Systems)
Computerizing Work
Intermediate Systems Analysis