Review Comment Analysis For E-commerce (East China Normal University Scientific Reports, #5)

by Rong Zhang, Aoying Zhou, Wenzhe Yu, Yifan Gao, and Pingfu Chao

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This book presents the recent achievements on the processing of representative user generated content (UGC) on E-commerce websites. This large size of UGC is valuable information for data mining to help customer/object profiling. It provides a comprehensive overview on the concept of customer credibility, object-oriented review summarization technology and content-based collaborative filtering algorithm. It covers a feedback mechanism which is designed to discover customer credibility, which is used to define the professional degree of review content; product-oriented review summarization for restaurants or trip arrangements, and introduced content-based collaborative filtering for product recommendation.
  • ISBN13 9789813100053
  • Publish Date 29 August 2016
  • Publish Status Active
  • Publish Country SG
  • Imprint World Scientific Publishing Co Pte Ltd