The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

by Joseph Michelli

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  • ISBN10 6611333193
  • ISBN13 9786611333195
  • Publish Date 1 January 2008
  • Publish Status Active
  • Out of Print 13 June 2012
  • Publish Country US
  • Imprint McGraw-Hill Companies
  • Format eBook
  • Pages 224
  • Language English