Global standard for food safety [Russian print version]
by British Retail Consortium
Lean in the Public Sector (Routledge Critical Studies in Public Management)
by Zoe J. Radnor
Public Sector organizations have experienced a rise in the use of business process improvement methodologies including Lean, Six Sigma, and their counterparts. The evidence of their implementation includes Health, Central Government, Local Government, Police and Fire Service organizations within the UK, Europe, Australia, and the US. The drivers for introducing business process improvement methodologies include government agendas, struggle with performance indicators, introduction of new leaders...
Vision Mission Total Quality (Management Master, #2)
by William F Christopher and W F Christopher
In order to meet the recommendations, requirements and specifications of ISO 9001:2000, organisations must undertake an audit of their own quality procedures and those of their suppliers. Likewise, when supplying ISO 9001:2000 accredited customers, suppliers must be prepared to undergo a similar audit. Revised, updated and expanded, ISO 9001:2000 Audit Procedures describes the methods for completing management reviews and quality audits, and outlines the experiences of working with 9001:2000 sin...
How to Become an Excellent Organisation
Vertically Integrated Project Management
by Lee E. Heindel and Vincent A. Kasten
This step-by-step manual details specific tools and practical techniques for bridging the gap between strategic planning and project management, utilizing the P++ enterprise management system as a running example. The book examines project management as it relates to the alignment and integration of all the varied links in the chain - strategic goals, operational objectives, products, projects and people. It addresses two fundamental concerns of any organization: how to ensure that each person i...
This volume examines the role of management information systems in supporting new management techniques and practices (particularly TQM and JIT). This subject is of particular relevance to operational managers, including IT and production managers, post-graduate management students studying operations and business academics in this field. This book covers a new area of research which integrates three successful approaches to improving service and manufacturing operations. Based on the authors' r...
Quality Mark
The profitability of any industry, in any technological sector - power, process, manufacturing, mineral extraction, transport, communication, etc - will be profoundly influenced by the reliability and performance of the plant which it uses. It is therefore vital that all possible measures are taken to maximise the productivity in use, and to minimise the maintenance costs and the downtime, of that plant. This book explains, in a clear and concise manner, the various organization structures that...
Competing for Quality: A Manager's Guide to Market Testing
by Lynton Barker
This comprehensive guide is designed to help you through each stage of the complicated market testing process. Using guidelines and checklists, it provides useful draft terms of reference for testing teams and explains: * what market testing is and how it works * how to plan and review service levels * how to manage in-house bids, develop specifications and tender strategy * how to handle the bidding process * ongoing contract management * TUPE
Excelencia en la Gestion, Calidad Total
by Enrique Miguel Sanchez Motos
An essential guide to bringing lean to your business and your life The Lean Book of Leanprovides a succinct overview of the concepts of Lean, explains them in everyday terms, and shows how the general principles can be applied in any business or personal situation. Disengaging the concept of Lean from any particular industry or sector, this book brings Lean out of the factory to help you apply it anywhere, anytime. You'll learn the major points and ideas along with practical tips and hints, and...