A highly intelligent, indispensable guide to how to discuss the undiscussable: asking for a raise, ending a relationship, apologising. Being tactful is a good thing to be, but it's not the answer to the dilemma of difficult conversations. We need advice that is more powerful than 'handle it nicely' or 'be diplomatic'. The problems run deeper than that; so must the answers. DIFFICULT CONVERSATIONS presents an invaluable step-by-step guide on how to deal with the most challenging conversations and even more importantly, how to improve relationships. More often than not, dealing constructively with tough topics and awkward situations deepens a relationship. And that's too good an opportunity to pass up.
- ISBN10 7507423581
- ISBN13 9787507423587
- Publish Date 1 February 2011 (first published 6 April 1999)
- Publish Status Out of Print
- Out of Print 3 August 2021
- Imprint Zhong Guo Cheng Shi Chu Ban She
- Format Paperback (US Trade)
- Pages 284
- Language Chinese