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The secret to giving better feedback isn't what we say - it's what others hear. Too often, people hear about a past they can't control, not a future they can. That changes with "feedforward" - a radical approach to sharing feedback that unleashes the performance and potential of everyone around us. From managers and coaches trying to energize their teams, to teachers hoping to motivate their students, to parents looking to empower their children, people from all walks of life want others to...

It's hard to say "I'm sorry." But it's even harder to forgive someone who has hurt you deeply. This book, written by a rabbi, teaches us how to shift our perception-moving beyond the pain and mistrust and allowing ourselves to say, with honesty and an open heart, "I want you to be a part of my life again."This is a book that is being shared between family members and handed from friend to friend-one that can mend the heartache of shattered relationships by enlightening, illuminating, and giving...