Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World

by Pete Blackshaw

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  • ISBN10 038552272X
  • ISBN13 9780385522724
  • Publish Date 8 July 2008 (first published 1 January 2008)
  • Publish Status Out of Stock
  • Publish Country US
  • Publisher Broadway Books (A Division of Bantam Doubleday Dell Publishing Group Inc)
  • Imprint Broadway Books (A Division of Bantam Doubleday Del
  • Format Hardcover
  • Pages 193
  • Language English