Introducing New Approaches: Improved Public Service Delivery (Managing the Public Service: Strategies for Improvement, #5)

by Mohan Kaul

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Economic realities have led many governments to review the programmes they deliver and the way they deliver them, and to ask if there are other methods of service delivery that are more responsive to clients' needs, and more cost effective. This work shows that any new approach must take into account a whole variety of factors. It sets out various practices for better service provision which have emerged across the Commonwealth, emphasising the choice available.
  • ISBN10 0850925649
  • ISBN13 9780850925647
  • Publish Date 1 January 1998
  • Publish Status Out of Print
  • Out of Print 26 March 2012
  • Publish Country GB
  • Imprint Commonwealth Secretariat
  • Format Paperback
  • Pages 84
  • Language English