The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations

by Richard Gallagher

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  • ISBN10 0814431844
  • ISBN13 9780814431849
  • Publish Date 20 March 2013
  • Publish Status Active
  • Publish Country US
  • Publisher HarperCollins Focus
  • Imprint Amacom
  • Format eBook
  • Pages 208
  • Language English