Modernizing Processes in Public Administrations: Process Management in the Age of e-Government and New Public Management (BPM Competence)

by Joerg Becker, Lars Algermissen, and Thorsten Falk

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In this monograph, a new process modelling approach for the public sector is described: the PICTURE method. The approach takes into account the specific characteristics of public administrations. Hence several advantages are derived: increased modelling speed, improved user acceptance and enhanced analysis capabilities.
  • ISBN13 9783642213557
  • Publish Date 13 January 2012
  • Publish Status Active
  • Publish Country DE
  • Publisher Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
  • Imprint Springer-Verlag Berlin and Heidelberg GmbH & Co. K
  • Edition 2012
  • Format Hardcover
  • Pages 336
  • Language English