Whether diagnosing the existing organization, designing or redesigning systems or leading the transformation, this practical guide has the tools and advice that readers will need to build a high performing organization. The second edition delves into the latest advances in the Baldrige process, which helps drive organizations to be more competitive and achieve performance excellence. Authors Latham and Vinyard strike a balance between theoretical and practical approaches, emphasizing the impact of the leader's role in determining healthy directions for a changing organization.
- ISBN10 0470523743
- ISBN13 9780470523742
- Publish Date 15 May 2009 (first published 1 May 2004)
- Publish Status Unknown
- Out of Print 27 July 2021
- Publish Country GB
- Publisher John Wiley and Sons Ltd
- Imprint John Wiley & Sons Ltd
- Edition 4th Revised edition
- Format Paperback
- Pages 610
- Language English