A supplemental text for business, management, engineering, and other courses that introduce TQM at a level below that of a dedicated TQM course.
A slimmed-down version of the Goetsch and Davis Quality Management text, this volume serves as a self-training and how-to handbook for prospective managers, supervisors, engineers and others who are interested in applying the total quality philosophy for continual improvement of their organizations, products and services. It covers the full scope and range of the subject--from its origin and history through practical application of its philosophy and tools. It provides easily-followed step-by-step plans for even the most complex methodologies.
- ISBN10 0130272620
- ISBN13 9780130272621
- Publish Date 5 February 2001
- Publish Status Out of Print
- Out of Print 13 January 2017
- Publish Country US
- Imprint Pearson
- Format Paperback
- Pages 278
- Language English