Strategic Operations: Competing Through Capabilities

by Robert H. Hayes, Gary P. Pisano, and David M. Upton

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Designed for the second year elective opted by a third of the student body at the Harvard Business School, Hayes, Pisano and Upton break new ground in this text/casebook by emphasizing the manufacturing process itself as a competitive weapon. Today, companies typically adopt one or more of a growing number of improvement programs, such as TQM (Total Quality Management), JIT (Just-in-Time) production, and DFM (Design for Manufacturability). The majority of these improvement efforts, according to recent surveys, have not been successful. By pinning their hopes on a few best-practice approaches, managers implicitly abandon the central concept of a strategy in favor of a generic approach to competitive success. In clear, accessible prose, the authors propose a new explanation for the problems companies face by specifying the kind of competitive advantage each company is seeking in its marketplace and articulates how that advantage is to be achieved.
  • ISBN10 0684823055
  • ISBN13 9780684823058
  • Publish Date 6 August 1996
  • Publish Status Out of Print
  • Out of Print 5 October 2004
  • Publish Country GB
  • Imprint Simon & Schuster Ltd
  • Format Paperback
  • Pages 16
  • Language English