Cases in Call Center Management

by Ko De Ruyter, Lynne Bennington, and Richard Feinberg

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  • ISBN10 8179924424
  • ISBN13 9788179924426
  • Publish Date 30 July 2006
  • Publish Status Active
  • Publish Country IN
  • Imprint Jaico Publishing House
  • Format Paperback
  • Pages 366
  • Language English