This book has three objectives: To familiarize students with the basic principles and methods associated with total quality and performance excellence; To show students how these principles and methods have been put into effect in a variety of organizations; and To illustrate the relationship between basic principles and the popular theories and models studied in management courses.
- ISBN10 1133955932
- ISBN13 9781133955931
- Publish Date 13 March 2013 (first published 12 March 2007)
- Publish Status Out of Print
- Out of Print 16 June 2021
- Publish Country US
- Publisher Cengage Learning, Inc
- Imprint Wadsworth Publishing Co Inc
- Edition 7th ed.
- Format Paperback (US Trade)
- Pages 479
- Language English