This comprehensive text provides a managerial overview of services by combining conceptual rigor with practical applications.
- ISBN10 0132056763
- ISBN13 9780132056762
- Publish Date 12 December 2007 (first published 1 October 1983)
- Publish Status Out of Print
- Out of Print 15 March 2021
- Publish Country US
- Imprint Pearson
- Edition 6th edition
- Format Paperback
- Pages 672
- Language English