Ready Made Company Minutes and Resolutions
The Phone Book takes a hands-on, interactive approach to helping students refine and practice their telephone skills. All phone skills are covered in detail, including listening, question-ing, speaking, handling incoming and outgoing calls, customer orders, customer problems, and complaints. Examples of proper techniques are also included.
Wall Street Journal, Publishers Weekly, and USA Today BestsellerUnlock the power of flexible work with this practical “how-to” guide from the leadership of Slack and Future Forum The way we work has changed. The era of toiling from nine-to-five, five-days-a-week in the office is now a relic of the past, and is being replaced by a better way—flexible work. But flexibility means a lot more than a day or two a week to “work from home”: 93% of your employees want more flexibility in when, not just...
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