Mentoring

by Course Technology

Published 1 February 2003

Wordperfect 10

by Course Technology

Published 1 June 2004

Call Center Management

by Course Technology

Published 1 November 2002


Career Development

by Course Technology

Published 1 November 2002

Solution Selling

by Course Technology

Published 1 March 2003


MCSE 70-298

by Course Technology

Published 22 December 2004

Course Ilt

by Course Technology

Published 8 October 2004

Grammar Skills

by Course Technology

Published 1 March 2002
An affordable, easily scannable one-day training guide designed for use in instructor-led training courses.

Crystal Reports 10

by Course Technology

Published 10 September 2004

Organizational Learning

by Course Technology

Published 1 November 2002


An affordable, easily scannable one-day training guide designed for use in instructor-led training courses.


Business Ethics

by Course Technology

Published 1 July 2002


Organizational Behavior

by Course Technology

Published 1 November 2002

This ILT Series course teaches students the fundamentals of solving business problems. It introduces students to the need for problem solving, ineffective responses to problems, the elements of an effective solution, and the skills needed to for effective problem solving. Students will also learn how to avoid inappropriate responses to problems, identify types of problem solvers, overcome barriers to problem solving, and identify phases of the problem-solving process. Activities also cover the process for generating solution options and a method for prioritizing problems, the ability to identify a problem's root causes, develop and implement an effective solution, track the success of your solution, and define multiple analysis techniques and different methods to reach conclusions. Students also learn about logical and creative thinking, quantitative and qualitative analysis techniques, reasoning, and conclusions.