The pressures of work and home make everyone vulnerable to stress, but it doesn't have to ruin lives. This guide demystifies the whole area of stress and identifies coping, managing and prevention strategies. The book covers analysis of the different forms of stress, looks at the variety of causes (both at work and at home), invites readers to analyze themselves, identifies a range of strategies for managing stress, gives advice on helping others, and looks at techniques to prevent harmful stress. Carey Cooper fronted the Channel 4 series "How to Survive the 9 to 5".

This book provides a dynamic collection of tools, techniques and strategies which facilitate excellence throughout the work environment. By studying the way you access and disseminate information through the language you use, your perceptions, and the values you hold, this book will lead to:

Increasing your repertoire of excellence

Different ways of filtering information

Developing greater rapport

Formulating key questions for clarification

Transferring skills and resources

Extending your map of the world

NLP in a week has now been fully revised for the 2002 series relaunch.

This book considers how interviewers structure their questions and why they ask the ones they do. Each day develops an understanding of the interviewer explaining the purpose of various questions and helps you to prepare appropriate responses.

This is achieved by including:

A step by step guide through the interview process

Model answers

Alternative answers to suit your objectives

This book is an ideal companion to Succeeding at Interviews in a week, written by the same authors.

Tough Interview Questions has been fully revised for the 2002 series relaunch.


Successful Interviewing in a Week

by Mo Shapiro

Published 18 November 1993
A no-nonsense, step-by-step guide, designed to give the reader the confidence to handle even the most difficult interview situations. It considers the key interviewing skills and structures following the four Ps of interviewing, which are: preparation; purpose; performance; and postscript. The book helps the reader clarify objectives for interviews and to consider those of the interviewee. It provides an approach to different types of interview, including: selection and recruitment; appraisal; counselling; and coaching.

This guide considers the traps and pitfalls we often create for ourselves at interviews, and suggests strategies for overcoming them. It covers: gaining confidence and presentation skills; learning how interviews work and how people are selected; preparation; and responding skilfully. This 3rd Edition has been fully updated for the 2002 series relaunch.