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Peer-to-Peer (P2P) hat sich binnen kurzer Zeit zu einem der meistdiskutierten Phanomene in der jungeren Geschichte der Informationstechnologie herausgebildet. Die millionenfach frequentierten Musiktauschboersen wie etwa Napster haben dabei zu kontroversen Bewertungen von P2P gefuhrt. Neben File-Sharing a la Napster zahlen Instant Messaging, Collaboration/P2P Groupware, Grid bzw. Distributed Computing und Web Services zu den weiteren Facetten von P2P. Damit verbunden ist die Vorstellung leistungs...

This book presents the refereed proceedings of the 8th International Conference on Advanced Information Systems Engineering, CAiSE '96, held in Herakleion, Crete, Greece, in May 1996. The 30 revised full papers included in the book were selected from a total of some 100 submissions. The book is organised in sections on CASE environments, temporal and active database technologies, experience reports, interoperability in information systems, formal methods in system development, novel architecture...

The Microsoft Sourcebook for the Help Desk is a compilation of best help desk practices from Microsoft, designed for help support professionals who need to deliver quality technical support to end users. It contains information about a wide variety of support-related topics. The CD contains templates, checklists, and lists of decision-making criteria that users can customize.

Methods and Innovations for Multimedia Database Content Management highlights original research on new theories, algorithms, technologies, system design, and implementation in multimedia data engineering and management with an emphasis on automatic indexing, tagging, high-order ranking, and rule mining. This book is an ideal resource for university researchers, scientists, industry professionals, software engineers and graduate students.

For junior/senior-level and graduate courses in Computer, Business, Engineering, and Information Technology Ethics in departments of business, philosophy, and humanities. Collection of 42 high-quality, well-researched case studies on information technology ethics and offers a practical balance for all levels of students-neither too technical for the novice in computer issues, nor overly simplistic for those majoring in computer related subjects.

During recent years, huge efforts have been made to establish digital libraries, in a variety of media, offered from a variety of sources, and intended for a variety of professional and private user communities. As digital data collections proliferate, problems of resource selection and data fusion become major issues. Traditional search engines, even the best ones, are unable to provide access to the hidden web of information that is only available via digital library search interfaces. Origin...

Strategic Intelligence Management introduces both academic researchers and law enforcement professionals to contemporary issues of national security and information management and analysis. This contributed volume draws on state-of-the-art expertise from academics and law enforcement practitioners across the globe. The chapter authors provide background, analysis, and insight on specific topics and case studies. Strategic Intelligent Management explores the technological and social aspects of ma...

Comparative E-Government examines the impact of information and communication technology (ICT) on governments throughout the world. It focuses on the adoption of e-government both by comparing different countries, and by focusing on individual countries and the success and challenges that they have faced. With 32 chapters from leading e-government scholars and practitioners from around the world, there is representation of developing and developed countries and their different stages of e-gove...

This book is a compilation of chapters written by leading researchers from all over the world. Those researchers' common characteristic is that they have investigated issues at the intersection of the elds of information systems (IS) and evoluti- ary psychology (EP). The main goal of this book is to serve as a reference for IS research building on EP concepts and theories (in short, IS-EP research). The book is organized in three main parts: Part I focuses on EP concepts and theories that can be...

This book is a result of the ISD'97, Sixth International Conference on Information Systems Development-Methods and Tools, Theory and Practice held August 11-14, 1997 in Boise, Idaho, USA. The purpose of this Conference was to address the issues facing academia and industry when specifying, developing, managing and improving software systems. The selection of papers was carried out by the International Program Committee. All papers were reviewed in advance by at least three people. Papers were ju...

Knowledge Management and Organizational Memories presents models, methods, and techniques for building, managing and using corporate memories. These models incorporate knowledge bases, ontologies, documents, FAQs, workflow systems, case-based reasoning systems, multi-agent systems, and CSCW. The book is divided into five parts: methods; knowledge-based approaches; ontologies and documents; case-based reasoning approaches; and distributed and collaborative approaches.

This book examines the concepts of open innovation, crowdsourcing and co-creation from a holistic point of view and analyzes them considering their suitability to the tourism industry. Methods, theories and models are discussed and examined regarding their practical applicability in tourism. The book illustrates the theoretical mechanisms and principles of Open Innovation, Crowdsourcing and Co-creation with case studies and best practices examples. In addition to the scientific target group, the...

The dependence on quality software in all areas of life is what makes software engineering a key discipline for today’s society. Thus, over the last few decades it has been increasingly recognized that it is particularly important to demonstrate the value of software engineering methods in real-world environments, a task which is the focus of empirical software engineering. One of the leading protagonists of this discipline worldwide is Prof. Dr. Dr. h.c. Dieter Rombach, who dedicated his entire...

This textbook addresses the conceptual and practical aspects of the various phases of the lifecycle of service systems, ranging from service ideation, design, implementation, analysis, improvement and trading associated with service systems engineering. Written by leading experts in the field, this indispensable textbook will enable a new wave of future professionals to think in a service-focused way with the right balance of competencies in computer science, engineering, and management. Funda...

This book explores the diverse roles that marketing can, and should, play in modern, twenty-first century technology transfer in university-industry collaborations. Using various marketing lenses, it takes readers through the challenges of technology transfer and commercialization of science-based innovations. It presents research based, but practice-focused, conclusions relating to marketing implementation at different stages of the commercialization process. The author suggests that marketing’...

Die Themen Digitalisierung und Social Media werden in der Gesellschaft kontrovers diskutiert. Fast jeder Mensch kommt auf seine Art und aus seinem Blickwinkel mit Social-Media-Anwendungen in Berührung. Dieses Buch gibt anhand zahlreicher Beispiele einen Überblick über die Vielfalt der Nutzungsmöglichkeiten, Potenziale, Chancen, Risiken und Gefahren. So trägt es zum kompetenten Umgang im Privat- und Berufsleben sowie zur Nutzung und Gestaltung von Social-Media-Anwendungen bei.    

Dieses Buch zeigt die Zusammenhänge auf, die für eine erfolgreiche Umsetzung des Risikomanagements in Versicherungsunternehmen relevant sind. Von den rechtlichen und regulatorischen Grundlagen über moderne Strategien und Ansätze des Risikomanagements und der Systemintegration bis hin zur Bilanzierung gelangen Sie zu einem erfolgreichen Risikomanagementsystem.

This book describes the fundamentals of Supply Chain Management in clear and concise terms. It explains why in the near future real competition is going to be between supply chains and what the consequences will be. Managers and decision-makers will be able to build on their business’s competitive advantage with the essentials provided in this work. The focus here is upon what you really need to know in order to optimally manage your processes in procurement, manufacturing, warehousing and logis...

This edited three volume edition brings together significant papers previously published in the Journal of information Technology (JIT) over its 30 year publication history. The three volumes of Enacting Research Methods in Information Systems celebrate the methodological pluralism used to advance our understanding of information technology's role in the world today. In addition to quantitative methods from the positivist tradition, JIT also values methodological articles from critical research...

While it is relatively easy to record billions of experiences in a database, the wisdom of a system is not measured by the number of its experiences but rather by its ability to make use of them. Case-based rea­soning (CBR) can be viewed as experience mining, with analogical reasoning applied to problem–solution pairs. As cases are typically not identical, simple storage and recall of experiences is not sufficient, we must define and analyze similarity and adaptation. The fundamentals of the app...