Not my favourite Gladwell book. While it had some interesting information, I found a lot of it rather anecdotal and contradictory. It's basically instinct vs logic, which isn't exactly a revolutionary idea.
I listened to the audiobook, and it's clear how much Gladwell's podcasting has helped improve his audiobooks over time. His newer audiobooks are much more engaging and take advantage of his unique narrative style. Because of this, I found this older one a little dry to listen to, and my mind wondered. It reminded me why I've spent so long being put off by the format
This wasn't a bad book, it was just OK.