Care After Covid: What the Pandemic Revealed Is Broken in Healthcare and How to Reinvent It

by Shantanu Nundy

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Book cover for Care After Covid: What the Pandemic Revealed Is Broken in Healthcare and How to Reinvent It

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A practical action plan for reinventing healthcare in a post-pandemic world-from a physician-entrepreneur who works with Fortune 500 companies.

If the healthcare system were an emperor, Covid-19 tragically revealed that it had no clothes. Healthcare had to adapt, and quickly sparking a dramatic acceleration of virtual care, drive-through testing, and home-based services. In the process, old rules were rewritten and, perhaps surprisingly, largely in a good way for patients. To succeed in the post-pandemic world, all of us patients, caregivers, providers, employers, investors, technologists, and policymakers need to understand the new healthcare landscape and change our strategies and behaviors accordingly.

In Care After Covid, practicing physician and business leader Dr. Shantanu Nundy-Chief Medical Officer of Accolade, which provides technology-enabled health services to Fortune 500 companies as well as small businesses lays out a comprehensive plan to transform healthcare along three dimensions:

  • Distributed: healthcare will happen where health happens. It will shift from where doctors are to where patients are-at home, in the community, and increasingly on their phones.
  • Digitally enabled: healthcare and the relationships that are central to care will be strengthened by data and technology. It will shift from being siloed to connected, from being episodic to continuous, from one-size-fits-all to more personalized.
  • Decentralized: healthcare decisions and resources will be in the hands of those closest to care. The power to determine who gets care and how they get it will shift away from governments and insurance companies to communities, employers, doctors, and patients.
Filled with firsthand insights and stories from the frontlines of healthcare-as well as innovative solutions that were proven effective before and during the pandemic-Care After Covid shows all stakeholders in the healthcare ecosystem exactly what needs to change and, more importantly, how to do it. The time to act is now. We can't afford not to.


  • ISBN10 1264259123
  • ISBN13 9781264259120
  • Publish Date 8 June 2021 (first published 4 May 2021)
  • Publish Status Forthcoming
  • Publish Country US
  • Imprint McGraw-Hill Education
  • Format Hardcover
  • Pages 272
  • Language English