The Quest for Global Quality: a Manifestation of Total Quality MA: A Manifestation of Total Quality Management by Singapore Airlines

by Wee Yong Yeong, Zeph Yun Chang, and Lawrence Loh

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  • ISBN10 0201420872
  • ISBN13 9780201420876
  • Publish Date 18 July 2000
  • Publish Status Out of Print
  • Out of Print 22 February 2005
  • Publish Country GB
  • Publisher Pearson Education Limited
  • Imprint Addison Wesley
  • Format Hardcover
  • Language English