Strategic Writing for UX: Drive Engagement, Conversion, and Retention with Every Word

by Torrey Podmajersky

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When you depend on users to perform specific actions—like buying tickets, playing a game, or riding public transit—well-placed words are most effective. But how do you choose the right words? And how do you know if they work? With this practical book, you’ll learn how to write strategically for UX, using tools to build foundational pieces for UI text and UX voice strategy.

UX content strategist Torrey Podmajersky provides strategies for converting, engaging, supporting, and re-attracting users. You’ll use frameworks and patterns for content, methods to measure the content’s effectiveness, and processes to create the collaboration necessary for success. You’ll also structure your voice throughout so that the brand is easily recognizable to its audience.

Learn how UX content works with the software development lifecycle
Use a framework to align the UX content with product principles
Explore content-first design to root UX text in conversation
Learn how UX text patterns work with different voices
Produce text that’s purposeful, concise, conversational, and clear
  • ISBN10 1492049395
  • ISBN13 9781492049395
  • Publish Date 31 July 2019
  • Publish Status Active
  • Out of Print 1 October 2024
  • Publish Country US
  • Imprint O'Reilly Media
  • Format Paperback
  • Pages 176
  • Language English