This handy pocket book is a quick reference guide to interpreting the criteria in the seven Baldrige categories. Whether a company is applying for the Malcolm Baldrige National Quality Award or not, this can help employees at all levels as the work toward improving quality. Includes answers to frequently asked questions and quick tips indicating what excellent companies do in each category.
- ISBN10 1563272334
- ISBN13 9781563272332
- Publish Date 31 March 1999
- Publish Status Out of Print
- Out of Print 10 March 2008
- Publish Country US
- Publisher Taylor & Francis Inc
- Imprint Productivity Press
- Edition 7th New edition
- Format Paperback
- Pages 56
- Language English