A Complaint Is a Gift, Second Edition: Recovering Customer Loyalty When Things Go Wrong

by Janelle Barlow and Claus Moller

Tony Hsieh (Foreword) and Susan MacNeil (Narrator)

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  • ISBN10 0792763998
  • ISBN13 9780792763994
  • Publish Date 1 July 2009
  • Publish Status Temporarily Withdrawn
  • Imprint Blackstone Audiobooks
  • Format Audiobook (CD)
  • Duration 8 hours and 37 minutes
  • Language English