ConnectAbility: 8 Keys to Building Strong Partnerships with Your Colleagues and Your Customers

by David Ryback, Jim Cathcart, and David Nour

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Book cover for ConnectAbility: 8 Keys to Building Strong Partnerships with Your Colleagues and Your Customers

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ConnectAbility
-noun: 1. an agile approach to running an organization that takes into account the psychology of human interaction; 2. the only way to do business in today’s economy

Drawing from the powerful lessons of emotional awareness and relationshipdynamics, ConnectAbility promotes a sophisticated yet simple method for developingsuperior partnerships guaranteed to create quality results on a consistentbasis. Even the best-intentioned team players too often focus more oncommunicating their own ideas than hearing and understanding what othershave to say. ConnectAbility changes all this using eight steps to fostering optimumcommunication, which include:

  • Sharing your power with others
  • Expressing yourself with authenticity
  • Engaging your audience with humor
  • Challenging yourself by taking charge
  • Maintaining awareness of emotional dynamics

The book contains two tests you can take that will help you pinpoint your own levelof ConnectAbility.

ConnectAbility is your key to getting things done in a positivemanner that benefits not only you and your team--but the organization as a whole.

  • ISBN13 9780071638852
  • Publish Date 16 January 2010
  • Publish Status Active
  • Publish Country US
  • Publisher McGraw-Hill Education - Europe
  • Imprint McGraw-Hill Professional
  • Format Paperback
  • Pages 240
  • Language English