If you deal with difficult participants in your training sessions,you know the destructive effect they can have on their ownlearning, as well as on the group's learning process. This helpfulguide book provides you with the knowledge and skills needed todeal with almost any difficult participant.
You'll learn first how to identify the types of difficultparticipants, and then how to decide which technique (127 in all)is best suited for dealing with that individual. Finally, you'lllearn the steps of each technique and how to achieve maximumresults.
Learn to deal with "difficult participant" types such as:
* The Latecomer
* The Preoccupied
* The Introvert
* The Domineering . . . and more!
Don't let difficult participants get the best of you. Maximize thelearning potential in all your training sessions with Dealing withDifficult Participants!
- ISBN10 078791116X
- ISBN13 9780787911164
- Publish Date 19 September 1997
- Publish Status Active
- Out of Print 26 July 2023
- Publish Country US
- Imprint Pfeiffer
- Format Paperback
- Pages 128
- Language English