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The award-winning first edition of The Promise of Mediation, published ten years ago, is a landmark classic that changed the field's understanding of the theory and practice of conflict intervention. That volume first articulated the "transformative model" of mediation, which greatly humanized the vision of how the mediation process could help parties in conflict. In the past decade, the transformative model has proved itself and gained increasing acceptance. It is now being used in such diverse...

We all negotiate every day, yet few people ever learn how to negotiate. Those who do usually learn the old-school, adversarial approach that is only useful in a one-off negotiation where you will never see the other party again. However, such transactions are becoming increasingly rare because most of us deal with the same people repeatedly-our spouses and children, our friends and colleagues, our customers and bosses. We need to achieve successful results for ourselves while maintaining healthy...

This Element is an excerpt from The Truth About Negotiations (9780136007364) by Leigh Thompson. Available in print and digital formats.     Preparing effectively for negotiations even if you only have an hour… or a minute!     Sometimes you have significant time to prepare for a negotiation. Other times you get blindsided: You get a call from an old friend with a “hot” opportunity. Or you receive a disturbing email from a colleague claiming resources you believe are yours. Or your as...

Technology offsets, a nonconventional international trade-financing tool, is used by governments (buyers) to obtain industrial and technological benefits from companies (sellers) as part of international procurement. Offsets deals involve billions of dollars and this practice exists in around 80 countries around the world. Though offsets is a popular practice in defence, it is increasingly gaining popularity in civil sectors. Offsets is often tainted by controversy and receives bad press. What t...

Negotiating skills play a crucial role in any manager's relationship with customers, suppliers and colleaugues. This book provides an outline of the factors which contribute to successful and constructive negotiating. It addresses creating the right environment, researching, opening the meeting, proposing, summarizing and confirming, and evaluating performance. This book has been fully revised for the In a Week series relaunch.

REVEL™ for Strategic Communication in Business and the Professions employs four essential elements of effective communication—setting goals, knowing the audience, mastering skills, and managing anxiety—both as a framework for learning and as the necessary tools to be a successful communicator. Emphasizing the implications of cutting-edge technology to communication, the authors prepare introductory business and professional communication students for the business world of today. REVEL is Pear...

REVEL™ for Business and Professional Communication is organized around five fundamental principles of communication, providing a useful pedagogical framework for the reader. These principles are applied to a variety of business and professional contexts, including workplace relationships, interviewing, group and team work, and giving presentations. Authors Steven Beebe and Timothy Mottet help students learn to be aware of their communication, to use verbal and nonverbal messages, to listen effec...

This work aims to show how the ancient myths from the hunting societies of the West and the planting societies of the East have been transformed to today's corporate boardroom and business practices. The book links the ""individual self"" from the West and the ""civic self"" from the East to emotional intelligence, leadership style and corporate performance. In doing so, the book links out two contrasting but complemetary capabilites for logic and intution, individualism and collectivism, and di...