Written in down-to-earth language, business author and consultant Graham Little's five-book series sets out leadership principles and explains how leadership skills can be developed and applied to any organization. This volume is targeted at retailers and covers: taking responsibility for profit; improving sales; being responsive to customers; building a coherent store image; improving store promotion; purchasing and stock control; inspiring and motivating staff; building a dynamic store environment; staff recruitment and development; and setting the standards.
- ISBN10 1852523387
- ISBN13 9781852523381
- Publish Date 13 January 2000
- Publish Status Out of Print
- Out of Print 8 March 2021
- Publish Country GB
- Imprint Management Books 2000 Ltd
- Format Paperback
- Pages 180
- Language English