Presents a systems way of thinking that makes complex business issues and situations manageable. Addresses the issue of quality facing American business, and how to change a business organization and improve its position. Written in an entertaining style, the book is in the format of an exchange of letters between two CEO's discussing these and other issues and working out the systems way of thinking.
- ISBN10 0471602027
- ISBN13 9780471602026
- Publish Date 14 June 1988
- Publish Status Out of Stock
- Out of Print 8 December 1993
- Publish Country US
- Imprint John Wiley & Sons Inc
- Format Hardcover
- Pages 208
- Language English