A technical support reference, this guide enables users to diagnose and solve their own Oracle problems, avoiding a potentially costly technical support call-out. The book contains answers to frequently asked questions, references to printed and electronic sources that explain how to shorten development cycles and the availability of production appliances. The book aims to accomplish two primary goals: first, it provides solutions to commonly-asked Oracle user questions. It enables users to diagnose and solve their own Oracle problems, thereby avoiding a potentially costly and time-consuming technical support call. Second, the book provides help during times when readers must call Oracle Worldwide Customer Support (WWCS). It helps them test and identify critical informaion that can make the call quicker and less painful. Organized into three sections, the book begins by revealing installation tiops and troubleshooting techniques on operating systems ranging from the desktop to large systems. Part Two divulges practical information on popular Oracle products that enable customers to diagnose and solve Oracle problems.
In the final section, the authors provide informagtion on how to get better support from Oracle and, in turn, how to help Oracle WWCS deliver better service to its customers. Throughout the book, readers find answers to frequently asked questions (FAQs), as well as references to printed and electronic resources that explain how to shorten devcelopment cycles and maintain high availability of production applications.
- ISBN10 0078823889
- ISBN13 9780078823886
- Publish Date 1 July 1997
- Publish Status Out of Print
- Out of Print 6 April 2000
- Publish Country US
- Publisher McGraw-Hill Education - Europe
- Imprint Osborne/McGraw-Hill
- Pages 464
- Language English