This text does not stop with managing conflict. It introduces the concepts of celebration and regeneration as part of a self-healing process. The authors show the reader how to build momentum with celebration, and how to regenerate by developing reward structures for success. Using a "Learn, Think, Do, Review" format, the text drives every point home with entertaining real-world examples from service, government, manufacturing, and non-profit organization. The informal tone, icons and checklists make this book a hands-on tool.
- ISBN10 0538851244
- ISBN13 9780538851244
- Publish Date 1 December 1996
- Publish Status Active
- Out of Print 8 February 1996
- Publish Country US
- Publisher Cengage Learning, Inc
- Imprint South-Western
- Format Paperback
- Pages 180
- Language English