Total Quality Service: How Organizations Use it to Create a Competitive Advantage

by Stanley Brown

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  • ISBN10 0130910341
  • ISBN13 9780130910349
  • Publish Date 7 April 1993
  • Publish Status Out of Print
  • Out of Print 17 October 2003
  • Publish Country US
  • Imprint Prentice Hall
  • Format Hardcover
  • Language English