According to the authors of this text, dealing with counter-productive conflict in an organized, holistic and synergistic manner can lead to stronger and more resilient organizations. The responsibility for creating such a culture rests squarely on the shoulders of management. The authors draw from diverse business, legal and academic backgrounds, sharing proven strategies and best practices for resolving conflicts - big or small, business-related or personal. Much workplace conflict stems unwittingly from management policies and attitudes. They address specific leadership actions necessary to correct these problems and enliven the discussion with clear examples.
- ISBN10 0891061649
- ISBN13 9780891061649
- Publish Date 31 December 2002
- Publish Status Out of Print
- Out of Print 15 October 2014
- Publish Country GB
- Publisher John Murray Press
- Imprint Davies-Black
- Format Hardcover
- Pages 296
- Language English