When Customers Talk: Turn What They Tell You into Sales

by T Scott Gross and Joe Pilotta

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  • ISBN10 0793195195
  • ISBN13 9780793195190
  • Publish Date 31 December 2005
  • Publish Status Out of Print
  • Out of Print 3 June 2008
  • Publish Country US
  • Publisher Kaplan AEC Education
  • Imprint Kaplan Business
  • Format Paperback (US Trade)
  • Pages 224
  • Language English