Service Desk Best Practice Handbook: Keep Your Employees Productive, Integrated, Complete It Service Desk for Incident and Change Management, Itil and Slas

by Gerard Blokdijk and Ivanka Menken

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  • ISBN10 1921523794
  • ISBN13 9781921523793
  • Publish Date 1 October 2008
  • Publish Status Active
  • Publish Country US
  • Imprint Emereo Pty Ltd
  • Format Paperback (US Trade)
  • Pages 124
  • Language English