Each fully reproducible activity offers practice in a key skill related to handling difficult conversations including how to broach a touchy subject, stay on topic, handle one-sided and circular discussions, and much more.
- ISBN13 9781599962658
- Publish Date 30 April 2013
- Publish Status Active
- Publish Country US
- Imprint HRD Press Inc.,U.S.
- Format Paperback
- Pages 347
- Language English