No Rules Rules: Netflix and the Culture of Reinvention

by Reed Hastings and Erin Meyer

*** Shortlisted for the 2020 Financial Times & McKinsey Business Book of the Year ***

It's time to do things differently.

Trust your team. Be radically honest. And never, ever try to please your boss.

These are some of the ground rules if you work at Netflix. They are part of a unique cultural experiment that explains how the company has transformed itself at lightning speed from a DVD mail order service into a streaming superpower - with 190 million fervent subscribers and a market capitalisation that rivals the likes of Disney.

Finally Reed Hastings, Netflix Chairman and CEO, is sharing the secrets that have revolutionised the entertainment and tech industries. With INSEAD business school professor Erin Meyer, he will explore his leadership philosophy - which begins by rejecting the accepted beliefs under which most companies operate - and how it plays out in practice at Netflix.

From unlimited holidays to abolishing approvals, Netflix offers a fundamentally different way to run any organisation, one far more in tune with an ever-changing fast-paced world. For anyone interested in creativity, productivity and innovation, the Netflix culture is something close to a holy grail. This book will make it, and its creator, fully accessible for the first time.

• ISBN10: 0753553635
• ISBN13: 9780753553633
• Publish Date: 8 September 2020
• Publish Status: Out of Print
• Out of Print: 15 October 2024
• Publish Country: GB
• Imprint: Virgin Books
• Format: Hardcover
• Pages: 320
• Language: English

Reviews

[Jeff Sexton]

Interesting Look At Business Practices Less Common Than Many Claim. Let me be clear here: I am a 14+ year professional software developer in my "day job". I've worked for very small companies with barely 100 people and owned by a single person all the way to one of the largest companies on the planet (Fortune 50). And because I've had a 14 year career in this field as of 2021, that means this has all been done since NetFlix has been doing its thing.

And yet while I've heard that the Valley works a bit differently than the East Coast / Southern companies I've worked for, I'd never heard of several of the policies Hastings and Meyer discuss in this text. For this developer, most of them sound *phenomenal*, and I would *love* to work in environments that had them. Though there are others - "Adequate performance is given a generous severance" in particular - that would exacerbate issues I've already had at times in my career. Here, Hastings explains the reasons he adopted these policies at NetFlix and how they have grown over the company's existence. Meyer provides a degree of "outsider feedback" going around interviewing people at all levels from Hastings to the janitors and examining the claims Hastings makes.

Overall, this is a solid business book explaining these policies, why NetFlix chose them, why other businesses should - or should not, in certain situations - and how they can begin to be implemented in any company. More for Executives than heads down coders or low level team leads, though there are some interesting points even at those levels. It is absolutely something business leaders should read and ponder, and it is a good primer for those who may want to push for similar changes in their own companies. Very much recommended.