Itil V3 Service Capability Osa Operational Support and Analysis of It Services Best Practices: Study and Implementation Guide

by Ivanka Menken, Tim Malone, and Gerard Blokdijk

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  • ISBN10 6612185015
  • ISBN13 9786612185014
  • Publish Date 23 June 2009
  • Publish Status Active
  • Out of Print 3 March 2010
  • Publish Country US
  • Imprint Emereo Pty Ltd
  • Format eBook
  • Pages 222
  • Language English