Itil V3 Service Capability Soa Service Offerings and Agreements of It Services Best Practices: Study and Implementation Guide

by Ivanka Menken, Tim Malone, and Gerard Blokdijk

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  • ISBN10 6612197552
  • ISBN13 9786612197550
  • Publish Date 8 July 2009
  • Publish Status Active
  • Out of Print 2 December 2009
  • Publish Country US
  • Imprint Emereo Publishing
  • Format eBook
  • Pages 159
  • Language English