The Quest for Quality: Prescriptions for Service Excellence

by Phillip S Wexler, W a Adams, and Emil Bohn

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  • ISBN10 0312141300
  • ISBN13 9780312141301
  • Publish Date 1 January 1996
  • Publish Status Out of Print
  • Out of Print 11 August 2016
  • Publish Country US
  • Imprint St Martin's Press
  • Format Paperback
  • Pages 344
  • Language English