Measuring Service Quality by Asking Managers, and the Service Quality-Business Performance Link (Henley Working Paper)

by Albert Caruana and Leyland F. Pitt

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  • ISBN10 1897866682
  • ISBN13 9781897866689
  • Publish Date September 1995
  • Publish Status Active
  • Publish Country GB
  • Imprint Henley Management College
  • Format Paperback
  • Pages 15
  • Language English