This text covers topics including CRM implementation across Internet and wireless channels; wireless cryptographic systems; mobile payments; negative critical incidents and quality attributes satisfaction; and Internet use in hotels.
- ISBN13 9781591405665
- Publish Date 30 July 2003 (first published 1 January 2003)
- Publish Status Active
- Publish Country US
- Imprint IGI Publishing
- Format Hardcover
- Language English